If you’re unsure about your order status, no need to worry! As soon as your order is processed, we send an email with all the details you need. The waybill number will be sent to you via [email protected] as soon as your order has been processed.
Please note that processing times during and after promotional periods may cause delays.
If Your Order Is Sent Through Pudo
If your order is sent via Pudo:
To track your parcel, simply visit this link, select “Track a Parcel,” and enter your Waybill number which will be provided as soon as your e-mail is being processed.
For additional logistical support, you can also contact Pudo directly at 0861 203 203, using your tracking number as a reference.
If Your Order Is Sent Through DSV
To track your parcel, visit this link and select “Track a Parcel.” Enter the Waybill number provided below to get your order details.
For additional logistical support, you can also reach DSV at 0861 000 853, using your tracking number as a reference.
Shipping or Delivery Times
Please note that processing times during and after promotional periods may cause delays.
- Outlying areas: 4-7 working days
- Main centres: 3-7 working days
- Western & Eastern Cape: 5-7 working days
- KZN: 3-5 working days
Feel free to email us if you have any further questions!